Frequently Asked Questions
The following questions may answer any queries you have. If not, contact us on email@example.com
Q: How much is it?
A: £10 per person for an hour (both adults and children). There is also a £2 charge for official Flux trampoline socks if you do not already have some.
Q: Why do I have to buy Flux socks?
A: We follow the highest health and safety standards at Flux Freestyle in line with our insurance risk assessments. Our high-quality Flux socks have been designed to increase grip on our trampolines and walls and reduce friction, reducing the risk of injury and enhancing the experience. Flux socks are also designed to reduce the risk of foot infections and any other nasties. Priced at £2, you only need to buy one pair and remember to bring your official Flux socks with you every time you visit.
Q: What is the minimum age for the park?
A: For standard sessions, the minimum age for anyone wanting bounce at Flux Freestyle is five years old. All under 12’s must be accompanied by at least one adult.
We do have daily (weekday)Toddler Sessions for children aged five and under, where we run a dedicated programme including games, toys and a free coffee for adults.
One adult may bring up to two children aged five and under.
Q: Do you run fitness classes?
A: Our Flux Fitness programme launched in October 2016. We run fitness sessions with a qualified instructor at 7pm every Tuesday and Thursday evening, priced at £7.50. Daytime sessions will launch soon. Visit the fitness page for latest updates.
Q: Do you offer sessions for people with disabilities?
A: We are currently in the process of scheduling in our Flux Assist sessions. If you have any questions or would like to provide information for the consultation, please email firstname.lastname@example.org
Q: Do you offer parties and private bookings?
A: Yes! We have an amazing VIP Party Package from £15 per person and can offer dedicated sessions for schools, corporate visitors and large groups of up to 65 people. Please email email@example.com
Q: Do I have to book or can I just walk in?
A: We suggest that everyone books in advance online to save time on arrival and to ensure that there is a slot available at the time you want.
Q: Do I have to pay to watch?
A: No, we have a lovely cafe area where you can wait and have a cup of tea in full view of the trampolines. There is also a mezzanine gallery where you can watch all the action from above!
Q: Does the hour include the safety briefing?
A: No, each session in the park will be a full hour so please make sure that you arrive 15-20 mins early in order to check-in and go through the safety briefing.
Q: At what age can I sign my own waiver form?
A: Everyone who enters the park will need to sign a waiver form, which will be kept on file for future visits. This will need to be completed by a parent or guardian if you are under 16. It is usually best to sign the waiver in our online booking system before you come.
Q: What is the weight limit?
A: For health and safety reasons, we set our weight limit at 125 kilos maximum.
Q: Do you have lift access?
A: Unfortunately, we do not currently have lift access and we are located on the first floor.
Q: Can I buy gift vouchers?
A: Gift vouchers are now available and can be purchased online by following this link: http://www.robovoucher.com/uk-fluxfreestyle